Student filling out forms in the finance office
Office

Student Accounts

The Student Accounts Office is ready to assist you with the financial obligations you will incur during your enrollment at Assumption University.

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The Office of Student Accounts is responsible for:

  • Maintaining the online Student Account Center (SAC). The SAC is a secure online portal that presents comprehensive student account information including a summary, activity & billing statements with options to pay your bill including enrolling in a payment plan.
  • Processing student refunds
  • Issuing 1098T Federal tax forms
  • Completing the state-mandated health insurance form

Your Nelnet Student Account Center in Student Portal

Assumption University bills students directly, and all billing statements are delivered electronically via the Student Account Center (SAC), accessible through the student portal at https://my.assumption.edu.

Students Sign In: (Due to the integration of Single Sign-On (SSO), students must first sign in to their student portal to access their Student Account Center.)

Student Account Portal

Authorized Party Sign In:

Authorized Party Portal

The Student Account Center (SAC) provides a comprehensive view of a student’s financial account, including an account summary, detailed activity, and billing statements. It also offers convenient tools for making payments and enrolling in payment plans for the fall and spring semesters. Semester billing statements are typically available prior to the start of each term.

Please note: Due to federal student privacy regulations, only the student is initially granted access to the SAC. Students must proactively authorize any additional users.

To grant access to parents or other individuals, students can add an authorized party through the Student Account Center in their student portal by clicking the Add an Authorized Party button. Once added, the authorized party will receive an email from Nelnet with instructions to create their online account.

For questions regarding the Student Account Center, adding an authorized party, or enrolling in a payment plan, please contact Nelnet at 800-609-8056.

How to Access the Student Account Center (SAC) in Nelnet:

  1. Log in to the Assumption University portal at https://my.assumption.edu using your university email address (username@assumption.edu) and password. New students receive their login credentials from the admitted student portal.
  2. Once logged in, click on the Student Account Center tab.
  3. Because family members often play an important role in managing finances, students can invite others to access their account. To do this, click the Add Authorized Party button within the SAC to grant access to a parent, guardian, or other trusted individual.
  4. After an authorized party is added, they will receive an email from Nelnet with instructions on how to set up their account.
  5. To view your account activity, including charges and financial aid, click on Transaction Detail. To make a payment, go to the Make a Payment tab.
  6. To view your e-bill (a snapshot of your account at a specific time), click View Current Statement once it becomes available.
  7. One-time payments can be made electronically through the Make a Payment tab. These payments are posted in real time, 24/7.
  8. To enroll in a payment plan, navigate to the Set Up a Payment Plan tab in the SAC.
  9. For step-by-step instructions on how to set up your payment plan once logged in, please click on the following link Payment Plan Setup Video.

Please note: Payment plans are not available for Intersession or Summer semesters.

Payment Due Dates:

  • Summer 2026 Undergraduate semester bill is due May 19, 2026.
  • Summer 2026 Graduate semester bill is due May 15, 2026.
  • Summer 2026 ABSN semester bill is due May 15, 2026.
  • Clinical Summer 2026 PA semester bill is due May 18, 2026
  • Summer 2026 P PA semester bill is due May 18, 2026
  • Fall 2026 Undergraduate semester bill is due July 21, 2026.
  • Fall 2026 Graduate semester bill is due August 21, 2026.
  • Fall 2026 ABSN semester bill is due August 21, 2026.

Assumption University partners with Nelnet to offer monthly installment payment plans. Details and enrollment options are available through the Student Account Center (SAC).

All payments—including financial aid, loans, and out-of-pocket payments—must be received by the applicable due date each semester.

Important:
Accounts that are not paid in full by the due date—whether through direct payment, financial aid, or an approved payment plan—will be subject to a $150 late fee. Late submission of financial aid applications does not exempt students from this fee.

Students are not officially registered until their bill is fully paid or a payment plan is in place.


Important Information

  • Assumption University is pleased to offer students and families the option to enroll in a tuition protection refund program through GradGuard. This affordable coverage can provide valuable financial protection, and we encourage you to consider its benefits.

    Enrollment must be completed before the start of the semester. To learn more or to enroll, visit here. You can also opt in through the Student Account Center when making your electronic payment.

  • Massachusetts law requires all full-time students to have minimum medical coverage, and colleges are mandated to enforce this regulation. As a result, all students are initially billed for student health insurance. However, students may waive this charge by providing proof of comparable coverage.

    Students can enroll in or waive the health insurance electronically through the Student Account Center in the student portal after receiving an email notification that the enrollment and waiver forms are ready. The link to complete this process is located within the Student Account Center under Other Services.

    If a student has already completed a waiver or enrollment form for Fall 2026, they do not need to submit another form for Spring 2027. The Fall 2026 form remains valid for the entire 2026–2027 academic year.

    Plan Student Group Insurance Cost Coverage Dates
    Annual Plan Undergraduates, Graduates, Accelerate-Nursing Program, Physician Assistant Program $4,522 August 15, 2026, to August 14, 2027
    Spring-Only Undergraduates, Graduates $2,674 January 14, 2027, to August 14, 2027
    New Winter Student Physician Assistant Program $2,835  January 1, 2027, to August 14, 2027
    New Summer Student Accelerate-Nursing Program $974  June 1, 2027, to August 14, 2027

    To enroll or waive the coverage, log in to the Student Account Center and complete the appropriate form by the payment deadline. You’ll need your:

    • 7-digit Assumption student ID number
    • Date of Birth
    • Current medical insurance card and information (if waiving)

    Important: If you do not complete the enrollment or waiver form by the payment deadline, you will be automatically enrolled, and the charge will remain on your student account.

    For questions about the waiver/enrollment process or the insurance plan, contact University Health Plans at (833) 251-1744.

  • All students who were enrolled and paid for qualifying tuition and related expenses for the calendar year 2025 will be mailed a 1098-T form by 1/31/26. To provide this information, the student would need to have their social security number on their student record kept by the Assumption University Registrars’ office. The 1098-T will be mailed to the student’s home address on record with the Assumption University Registrar’s office. The student can verify their social security number and address information and make any needed changes by contacting the Assumption University Registrars’ office at (508) 767-7407.

    Assumption University can only answer questions on how the form was prepared. Questions regarding your eligibility should be directed to your tax preparer. For more information about any education credits, see IRS Publication 970 Tax Benefits for Education, Form 8863, Education Credits, the Form 1040 or 1040A. These can be found at www.irs.gov.

    How do I get another copy of my 1098T?

    Assumption University uses an outside agency, ECSI, to print, store, and mail out 1098T’s. If, for any reason, you need another copy of your 1098T, students may go to the ECSI website to access an electronic copy of their 1098-T statement.

    To access their 1098-T statement online, students will need their:

    • First and Last Name
    • Social Security Number
    • Zip Code that appears on their 1098-T form

    Frequently Asked Questions

    • What is IRS Form 1098-T?
      A 1098-T is a statement of payments received for qualified tuition and related expenses posted to your student account and grants or scholarships received during the calendar year. The 1098-T does not indicate your eligibility for tax benefits; rather, it provides you with information about your account, which you or your tax preparer may use to determine your education tax benefit eligibility. For more information on these credits, visit the IRS website.
    • What tax benefits am I eligible for?
      The 1098-T does not indicate your eligibility for tax benefits. You may be eligible for certain tax incentives even if you are not issued a 1098-T. You may receive a 1098-T but not qualify for education tax benefits. The 1098-T provides information that you may use to determine your eligibility for tax incentives. For assistance in determining your eligibility for education tax benefits, consult IRS Publication 970 and /or your tax preparer.
  • The Federal Perkins Loan program was a campus-based Title IV federal student aid program enabling eligible students to obtain a low-interest loan. The government has ended this program, and no new loans are available.

    Repayment of a Perkins loan begins nine months after a student graduates or drops below half-time status. Late payments and delinquencies are reported to the credit bureau, so it is important for a student’s credit history to stay current with loan obligations.

    Assumption University utilizes University Accounting Services (UAS) to administer the billing of this program. Borrowers can contact UAS at their general toll-free number, 844-870-8701, or email uasconnect@tsico.com for further assistance.

  • I received Financial Aid. Why isn’t it on my bill?
    Only accepted, secure financial aid will be reflected on your billing statement. Please check with the Office of Financial Aid at sfs@assumption.edu or 508-767-7158 for your financial aid status. They may need additional documentation from you.

    Is a meal plan required of all students?
    All students living in standard dorms are required to have a meal plan. Commuters and residents living in on-campus apartments are not required to have a meal plan, but can choose to add one if they would like. The link to Add a Meal Plan is located within the Student Account Center under Other Services.

    How do I make an international payment?
    Assumption University has made it easy for international students to make international wire fund transfers using Flywire. If you are an Assumption University International student in a degree-seeking program, log into your Student Account Center in the student portal, using the Make a Payment tab, select “International Payment” to pay by International Funds Transfer. Please be aware that international student payments can take up to 3 days to post to your student account, so please plan accordingly when processing your payments to avoid any late fees. Once you have completed the transfer, you will receive payment confirmation.

    I have a credit on my account. How do I get a refund?
    You may request a refund by contacting the Student Account Office at sfs@assumption.edu or 508-767-7158. Refunds are issued once a week. Refunds will be issued once there is a true credit on the student account. A true credit is when all semester financial aid has been disbursed for the semester. We highly recommend that all students enroll in direct deposit. To enroll, the student needs to go to the “Manage Refunds” tab, located in the Student Account Center within the student portal. There, they can set any bank account for direct deposit.

    Why was I charged a return check fee?
    Students who have either a returned check from the bank or a returned payment from NELNET will be charged a $30.00 returned check fee on their student account.

  • All students are required to electronically accept the Financial Responsibility Agreement through the Student Portal (WebAdvisor/Self-Service Student Planning) before registering for classes. This agreement confirms the student’s understanding that registering for courses creates a financial obligation to pay tuition, fees, penalties, and other charges to Assumption University by the published due dates. Failure to pay on time may result in late fees, collection actions, and legal costs, which also become the student’s responsibility.

    Students must accept the agreement twice per academic year:

    • The Fall Agreement covers all Summer and Fall terms.
    • The Spring Agreement covers all Spring, Intersession, and Winter terms.

    Even if tuition is paid by a third party (e.g., parents, scholarships, sponsorships), the student is ultimately responsible for accepting the agreement. This includes students with graduate fee authorizations or other financial aid that requires eligibility to be maintained.

    The agreement must be completed electronically; paper forms are not accepted. Only the student can complete it—parents or other third parties cannot do so on their behalf.

    Students who do not complete the agreement will be unable to register for classes. Once accepted, registration access will be granted.

    If you’ve accepted the agreement but still cannot register, check for any hold alerts in your student portal at my.assumption.edu. The alert will indicate which office to contact.

    If no holds are listed, please contact the Student Accounts Office at sfs@assumption.edu or 508-767-7158

    Frequently Asked Questions

    What is the Financial Responsibility Agreement?
    This statement outlines the terms and conditions of the Financial Responsibilities and obligations associated with attending Assumption University.

    I am planning to graduate this semester. Do I have to complete this agreement?
    You are required to complete the Financial Responsibility Agreement only if you continue to attend Assumption University after graduation – either as an undergraduate, graduate or a professional student.

    Why is Assumption University doing this?
    Attending Assumption University creates a financial obligation.  We feel it is important that students understand and acknowledge the financial responsibilities associated with attendance.

    Do other institutions do this?
    Yes. It is a common practice among higher education institutions across the United States, and it is consistent with the national movement to increase financial literacy among university students.

    How do I complete the Financial Responsibility Agreement?
    Students agree to the terms and conditions of the Financial Responsibility Agreement every Fall and Spring term with an electronic signature through the Web-Advisor/Self Service Student Planning.

    Can I sign the Financial Responsibility Agreement in paper form?
    No, all students must accept electronically online through Web-Advisor/Self Service Student Planning.

    My parents pay my tuition. Can they complete the form?
    No, while payment by a third party is acceptable, it is the enrolled student who is ultimately responsible for agreeing to the terms and conditions of the Financial Responsibility Agreement.

    What if I have an appointment or a scholarship that covers the cost of tuition?
    Because certain eligibility is required and must be maintained in order to have the cost of attending Assumption University covered by other means, students who have their cost of attendance paid by graduate fee authorizations, appointments, sponsorship, scholarships or other third-parties are ultimately financially responsible for these costs.  As such, all students must agree to the Financial Responsibility Agreement every Fall and Spring term for which they are enrolled.

    What if I do not submit the statement?
    Students who do not complete the Financial Responsibility Agreement prior to registering each term will not be able to register for classes.  Once the statement is accepted registration can begin.

    I accepted the Financial Responsibility Agreement, but still can’t register what should I do?
    First, check to see if you have any “hold alerts” when you sign into your student portal at My.assumption.edu.  Your “hold alert” will tell you what office to contact.

    If you don’t have any hold alerts, please contact the Student Accounts office at 508-767-7351 during business hours 8:30 a.m. to 4:30 p.m.,  Monday to Friday or email studentaccounts@assumption.edu.

  • Students are responsible for regularly reviewing their student accounts through the Student Account Center. Billing statements and important notifications are sent electronically to students and any Authorized Users.

    Failure to receive or read an email notification does not relieve students of their financial responsibility. Students are expected to monitor their accounts, review statements carefully, and comply with all University financial policies.

    IMPORTANT BILLING DISCLOSURES

    Bills Are Subject to Change

    Student account bills may change if new information is received from other campus offices, even after the published balance due date or after a semester has ended. Charges and adjustments may be added based on services used, eligibility changes, or updated information received by the University.

    Examples of Post-Semester Charges

    For example, charges such as residence life damages, library fines, parking violations, or other administrative fees may be assessed after the semester once reviews are completed by the appropriate office.

    Billing Errors

    While every effort is made to ensure accuracy, administrative, clerical, or technical billing errors may occur and may later be corrected. Billing errors do not eliminate a student’s obligation to pay for services rendered. Students remain responsible for the correct charges associated with their enrollment or use of University services.

    These responsibilities are outlined in the Financial Responsibility Agreement (FRA), which all students agree to upon enrollment.

    Course Registration & Tuition Responsibility

    Registering for a course creates a financial obligation.

    • Failure to attend a registered course does not cancel charges.
    • To receive a refund or release of charges, students must officially drop a course through the Office of Registrar by the published add/drop deadline.
    • Withdrawing from a course after the add/drop deadline does not reduce tuition charges.
    • Failure to make payment does not eliminate financial responsibility.

    WHEN AN ACCOUNT BECOMES PAST DUE

    If a balance remains unpaid after the published due date, the University may take one or more of the following actions:

    • Assess late payment fees in accordance with University policy
    • Place registration holds
    • Restrict access to grades or Brightspace
    • Initiate internal collection efforts
    • Refer the account to an external collection agency

    COLLECTION PROCESS

    The University follows a structured collection process that includes multiple communications and escalation steps.

    During the Semester

    Students with outstanding balances may receive:

    • Electronic billing statements
    • Email reminders
    • Courtesy phone outreach
    • Registration or access holds
    • Late payment fees

    After the Semester Ends

    If a balance remains unpaid after the semester:

    • The account may enter internal collection process, including mailed notices, email reminders, and phone outreach.
    • Unresolved balances may be referred to a third-party collection agency.

    Once an account is referred to an external agency:

    • All payment arrangements must be made directly with the agency.
    • Additional collection costs may be added.
    • The account may be reported to credit bureaus.
    • Further collection action, including legal remedies, may occur as permitted by law.

    HOW TO AVOID COLLECTIONS

    Students are encouraged to take proactive steps to prevent their account from becoming past due. Early communication is key.

    Students can avoid collection activity by:

    ✔ Reviewing Your Account Regularly: Log into the Student Account Center frequently to monitor charges, payments, and financial aid. Ensure your Authorized Users are properly set up if someone else is assisting with payments.

    ✔ Paying by the Published Due Date: Submit payment in full by the semester due date to avoid late fees and holds.

    ✔ Enrolling in a Payment Plan: If full payment is not possible, consider enrolling in an available payment plan before the due date.

    ✔ Confirming Financial Aid Requirements: Complete all required financial aid documents and loan steps on time. Delays in financial aid processing may result in a temporary balance due.

    ✔ Contacting Student Accounts Early: If you anticipate difficulty making a payment, contact the Student Accounts Office as soon as possible to discuss available options.

    WE ARE HERE TO HELP

    The Student Accounts Office, part of Student Financial Services, is committed to working with students to resolve balances in a timely and responsible manner. Addressing account concerns early can help prevent additional fees, registration holds, or referral to collections.

    Contact us

    Email: sfs@assumption.edu

    Phone: 508-767-7158

    Office: Desautels Hall, Ground Floor