Laura Nicole Miller, DET
Assistant Professor of Management and Organizational Communication
Program Director, Grenon Graduate Programs
Dr. Laura Nicole Miller is an assistant professor in the Grenon School of Business at Assumption University, where she teaches courses in organizational communication, leadership, and marketing. Before joining academia, she spent more than a decade leading marketing and communications at EdTech startups, eventually serving as vice president of marketing and communications for three companies. Her research focuses on how communication practices shape leadership, inclusion, and long-term career success, and she is especially interested in how organizations can create healthier, more resilient workplaces.
Educational Background
Central Michigan University, Doctorate of Educational Technology (DET)
Quantic School of Business and Technology, Executive Master of Business Administration (EMBA)
San Jose State University, Master of Library and Information Science (MLIS)
Virginia Commonwealth University, Bachelor of the Arts (BA), English and Women’s Studies
Professional Background
13 years of experience working in marketing and communications in the educational technology industry, with the most recent spent in executive leadership roles
Courses Taught
Introduction to Organizational Behavior (MGT 102)
Communication Theory (OCM 200)
Public Relations (MKT 317)
Strategic Managerial Communication (OCM 333)
Portfolio Management (OCM 398)
Leading and Navigating Change and Innovation (MOL 613)
Negotiation and Conflict Resolution (MBA 739)
Areas of Expertise and Research Areas
Areas of Expertise
Online Collaboration
Organizational Communication
Educational Technology
Research Areas
The case teaching method
Online collaboration
Online MBA pedagogy
Peer feedback
Organizations/Associations
Worcester Public Library (member of board of directors)
New England VegFest (member of board of directors)
Association of Business Communication (member)
Public Relations Society of America (member)
National Communication Association (member)
Eastern Communication Association (member)
Presentations
Laura Nicole Miller (2024). “Teaching Organizational Behavior through Behaving as an Organization,” Association for Business Communication.
Dirkin, K. and Laura Nicole Miller (2024). “All in On AI: A Course Redesign to Empower Today’s Educators for Tomorrow’s Decisions,” Society for Information Technology and Teacher Education.
Miller, L.N. and Ray Francis (2024). “Best Practices for Using SMS in Higher Education,” Society for Information Technology and Teacher Education.
Sobehrad, S., Breanna Naglich, and Laura Nicole Miller (2023). “Driving Performance with PMERG: A Simple Guide to Drive Achievement and Retention through Educational Technology Resources,” Online Learning Consortium.