Student Accessibility Services

Accommodating Students' Needs

• Class of 2029 & Transfer Students - Accommodations

  First year and transfer students who would like to engage in the process of requesting accommodations due to a disability, should complete the following steps:

  Academic Accommodations

  1. Submit a Student Accessibility Accommodation Request form after May 1, 2025
  2. Submit relevant and comprehensive documentation (upload with form)
  3. Schedule an Academic Intake Appointment (60 min) during the summer by logging into the Assumption Accommodate system.  From the menu on the left, select “Appointment” and then “Request a New Appointment”. Options for in-person and virtual appointments are available.
  4. Fill out the Student Intake Questionnaire and the Disability Consent Form found in Accommodate under Forms
  5. Meet to complete the intake process

  Housing Accommodations

  1. Submit a Student Accessibility Accommodation Request form after May 1, 2025. The deadline for submissions is July 1, 2025.
  2. Submit a Disability Verification Form, completed by a qualified provider and signed by the student (upload with form)
  3. Schedule a Housing Intake Appointment (20 min) during the summer by Assumption Accommodate system. From the menu on the left, select “Appointment” and then “Request a New Appointment”. Housing intake appointments will be offered virtually.
     Note: Housing Intakes Appointments must be completed no later than July 8, 2025 in order for requests to be reviewed by the Housing Accommodation Committee.
  4. Meet to complete the intake process
  5. Students will be notified of the Housing Accommodation Committee’s decision in mid-July

  Once reviewed, if the request is granted, the University will work with the student to find an appropriate placement. Should the student’s request for accommodation be denied, or should the accommodation proposed by the University be contested, the student has the right to appeal the decision.

  For Student Requesting Access to Conscious Bites

  1. Submit the Student Accessibility Accommodation Request Form
  2. Upload medical documentation from treating physician confirming food allergy/intolerance

  For Students Requesting Access to Conscious Bites & Consultation with Dining Services

  1. Submit the Student Accessibility Accommodation Request Form
  2. Upload medical documentation confirming food allergy/intolerance from treating physician and include diet recommended by the treating physician
  3. Log into the Assumption Accommodate system and schedule a Dining Intake Meeting (20min)
  4. Meet with Dining Services staff (Please bring a copy of physician recommended diet) as requested after intake meeting

  For Students Requesting Additional Dining Accommodations

  1. Submit the Student Accessibility Accommodation Request Form. The deadline for submissions is July 1, 2025
  2. Upload the Disability Verification Form for Dining Accommodations (completed by the diagnosing or treating health care provider and signed by the student
  3. Log into the Assumption Accommodate system and schedule a Dining Intake Meeting (20min)
     Note: Dining Intake Appointments must be completed no later than July 8, 2025
  4. Meet with Dining Services staff (Please bring a copy of physician recommended diet) as requested by Student Accessibility Services after intake meeting
• Academic Accommodations

  Welcome to Student Accessibility Services at Assumption University. If you would like to engage in the process of requesting academic accommodations due to a disability, please complete the following steps:

  1. Submit a Student Accessibility Accommodation Request Form.
  2. Submit relevant and comprehensive documentation (See documentation guidelines)
  3. Schedule an Academic Intake Appointment (60 min) during the summer by logging into the Assumption Accommodate system. From the menu on the left, select “Appointment” and then “Request a New Appointment”. Options for in-person and virtual appointments are available.
  4. Fill out the Student Intake Questionnaire
  5. Meet to complete the intake process

  During the student intake meeting, the following occurs through an interactive process:

  1. Review of documentation, self-reported information and requested accommodations
  2. Determination of eligibility and development of reasonable accommodations
  3. Review of both university and student responsibilities in implementing accommodations
  4. Sharing of resources and support services at the University

  Once accommodations have been implemented, it is the student’s responsibility to notify Student Accessibility Services if the accommodations are not meeting the student’s needs. Self-advocacy is encouraged throughout this process and supported through Student Accessibility Services.

  Any student with additional questions on requesting reasonable accommodations should contact the Office of Student Accessibility Services. We are happy to assist you.

• Housing Accommodations

  Students who would like to engage in the process of requesting housing accommodations due to a disability, should complete the following steps:

  First Year Students and Transfers

  1. Submit a Student Accessibility Accommodation Request form. The deadline for submissions is July 1, 2025.
  2. Submit a Disability Verification Form, completed by a qualified provider and signed by the student (upload with form)
  3. Schedule a Housing Intake Appointment (20 min) during the summer by logging into Assumption Accommodate system. From the menu on the left, select “Appointment” and then “Request a New Appointment”. Housing intake appointments will be offered virtually. Note: Housing Intakes Appointments must be completed no later than July 8, 2025, in order for requests to be reviewed by the Housing Accommodation Committee.
  4. Meet to complete the intake process
  5. Students will be notified of the Housing Accommodation Committee’s decision in mid-July

  Once reviewed, if the request is granted, the University will work with the student to find an appropriate placement. Should the student’s request for accommodation be denied, or should the accommodation proposed by the University be contested, the student has the right to appeal the decision.

  Current Students

  1. Submit a Student Accessibility Accommodation Request form. Please note: Students who currently have academic, housing or dining accommodations should log into the Accommodate system and complete a Housing Request.
  2. Submit a Disability Verification Form, completed by a qualified provider and signed by the student (upload with form)
  3. Schedule a Housing Intake Appointment (20 min) in the Assumption Accommodate system. From the menu on the left, select “Appointment” and then “Request a New Appointment”.
     Note: Housing intakes appointments must be completed before the request is reviewed by the Housing Accommodation Committee.
  4. Meet to complete the intake process

  Requests for housing accommodations will be reviewed monthly by the Housing Accommodation Committee. Requests for the following academic year are reviewed by a date determined by residential life. Students will be notified of that date through email, typically February 1st.

  Once reviewed, if the request is granted, the University will work with the student to find an appropriate placement. Should the student’s request for accommodation be denied, or should the accommodation proposed by the University be contested, the student has the right to appeal the decision.

  Housing Accommodation Policy and Procedure
• Service and Assistance Animals

  Service Animals

  Assumption University is committed to providing reasonable accommodations to all students with disabilities as required by the Americans with Disabilities Act (ADA) as amended and Section 504 of the Rehabilitation Act of 1973.  Assumption University permits the use of a Service Animal by individuals with a disability in any area open to the general public.

  The policy applies to any Service Animal whose user or handler is participating in the University’s programs or activities or who is on the university’s campus, including University Housing.  This policy includes students, employees and third parties.  The policy applies to all Service Animals, including working Service Animals, Service Animals in training and Service Puppies.

  Assumption University’s Service Animals Policy

  This policy does not apply to “Assistance Animals”, see information below and separate policy. 

  Assistance Animals

  Assumption University (AU) is committed to providing reasonable accommodations to all students with disabilities as required by the Americans with Disabilities Amendments Act of 2008 (“ADA Amendments Act”), Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act.  The University engages in an interactive and collaborative process with students in order to determine eligibility for reasonable accommodations, including the accommodation of Assistance Animals.   Assumption University reserves the right to amend this Policy as circumstances require.  This policy applies solely to “Assistance Animals” (defined within policy) which may be necessary in Campus housing.  It does not apply to “Service Animals” as defined by the ADA Amendments Act.

  Assumption University’s Assistance Animals Policy

• Allergen-Friendly Dining and Dining Accommodations

  Assumption University’s Dining Services (Assumption Hospitality) provides an array of healthy and tasty options for students with food allergies. Taylor Dining Hall features True Balance, a balanced meal option for students allergic to any of the Top 9 allergens (gluten/wheat, eggs, dairy, soy, fish, shellfish, tree nuts, peanuts, sesame). Taylor Dining Hall also features Conscious Bites which is a card-access pantry that offers a variety of items that do not contain gluten, peanuts, or tree nuts. This pantry is equipped with dedicated appliances, toasters, and microwaves to reduce the risk of cross-contact. Students that require access to Conscious Bites must be registered with Student Accessibility Services.

  A trained chef is able upon request to prepare meals for individuals with specific allergies and other dietary sensitivities. Questions about ingredients can be answered by our trained managers.

  Disclaimer: Separate equipment, storage areas, utensils, and preparation areas minimize, but do not totally eliminate the chances of gluten and allergens in True Balance meals.

  For Student Requesting Access to Conscious Bites

  1. Submit the Student Accessibility Accommodation Request Form
  2. Upload medical documentation from treating physician confirming food allergy/intolerance

  For Students Requesting Access to Conscious Bites & Consultation with Dining Services

  1. Submit the Student Accessibility Accommodation Request Form
  2. Upload medical documentation confirming food allergy/intolerance from treating physician and include diet recommended by the treating physician
  3. Log into the Assumption Accommodate system and schedule a Dining Intake Meeting (20min)
  4. Meet with Dining Services staff (Please bring a copy of physician recommended diet) as requested after intake meeting

  For Students Requesting Additional Dining Accommodations

  1. Submit the Student Accessibility Accommodation Request Form
  2. Upload the Disability Verification Form for Dining Accommodations (completed by the diagnosing or treating health care provider and signed by the student)
  3. Log into the Assumption Accommodate system and schedule a Dining Intake Meeting (20min)
  4. Meet with Dining Services staff (Please bring a copy of physician recommended diet) as requested by Student Accessibility Services after intake meeting

  FOR MORE INFORMATION CONTACT:

  Samuel Rohde
  General Manager, Assumption Hospitality
  Rohde-Samuel@aramark.com
  (508) 767-723

  or

  Julie LeBlanc
  Senior Director for Student Accessibility & Retention Initiatives
  (508) 767-7500

• Documentation Guidelines

  Students who plan to request accommodations must submit relevant and comprehensive documentation of disability.

  Documentation submitted for academic accommodations should include an evaluation by an appropriately-qualified professional and it should indicate the current impact of the disability as it relates to the request for accommodation. Some examples of documentation include educational evaluations, diagnostic reports, and medical reports.
  Due to the length of the eligibility and accommodation process, it is recommended that documentation be submitted well in advance of any accommodation request. Once documentation has been reviewed by the Office of Student Accessibility Services, the student must schedule a meeting with an Accessibility Services staff member to discuss and determine reasonable accommodations.

  Submission of documentation is not the same as a request for accommodations. Students must request accommodations each semester by completing the Semester Request form in the Accommodate system.

  Documentation Guidelines

  In order to establish that an individual is covered under the guidelines of the Americans with Disabilities Amendment Act of 2008 and Section 504 of the Rehabilitation Act, documentation must indicate that the diagnosed condition substantially limits a major life activity.

  What makes documentation substantive?

  • A clear statement of disability including diagnosis
  • Evidence of a substantial impact on one or more major life activity and how the current functional limitations might show themselves in an academic environment
  • Information on whether the impact is current and stable or fluctuating (fluctuations may require updated documentation of the condition)
  • Validation of a connection between the impact of the condition and the requested accommodations
  • Is a comprehensive evaluation (psychoeducational or neuropsychological) containing test scores, a clinical summary of assessment procedures and evaluators narrative (ex. Learning disabilities, Autism Spectrum Disorders, etc.)
  • Provided by a qualified practitioner.

  Please note, if a student submits incomplete or inadequate documentation for the accommodation process, Accessibility Services has the right to request further documentation. Accessibility Services does not administer any diagnostic evaluations.

• Undergraduate Appeals Process

  Academic Accommodation Eligibility Appeal
  Eligibility for an academic accommodation is determined through an interactive process between the individual student and Assumption University.  If eligibility for an accommodation is denied, the student should contact the Senior Director of Student Accessibility and Retention Initiatives in a timely fashion stating the reason for their concern and any specific remedial action being requested.
  If the concern is not resolved at this level, the student may choose to pursue a formal appeal by submitting their concern in writing to the Associate Vice President for Academic Affairs. Such an appeal should be made as soon as possible but must be done within 7 days of the refusal of an accommodation or failure to resolve the concern.
  Once the formal appeal is received, the Associate Vice President for Academic Affairs will review the written appeal and all relevant information. The Associate Vice President will either uphold the original decision/accommodation as determined by the Office of Accessibility Services, or revise the accommodation.

  The Associate Vice President for Academic Affairs will notify the student in writing of the University’s final decision. The appeals process will be completed within 30 days from the time the appeal is referred to the Associate Vice President for Academic Affairs. The decision of the Associate Vice President for Academic Affairs is final.

  Housing Accommodation Appeal
  If the student believes that the request for a housing accommodation has not been met, he or she may appeal. Appeals must be received in writing by Benjamin Kadamus, Assistant Dean of Students within 7 working days of the Committee’s communication. The Assistant Dean of Students then assembles and chairs the Student Accommodations Appeals Committee, consisting of objective representatives from Student Affairs. The Assistant Dean of Students will notify the student in writing of the Appeals Committee’s decision. The appeals process will be completed within 30 days from the date the appeal is received by the Assistant Dean of Students. The decision of the Student Accommodations Appeal Committee is final.

  Implementation of Approved Academic Accommodation Appeal
  If a student believes that he or she is being denied an approved and requested academic accommodation, or their accommodation is being applied inappropriately, and he or she is not able to reach an agreement with their professor, the student should contact the Senior Director of Student Accessibility and Retention Initiatives. If the concern is not resolved at this level, the student may submit a formal appeal in writing to the Associate Vice President for Academic Affairs. This should be done as soon as possible.
  Once the formal concern is received, the Associate Vice President for Academic Affairs will review the written appeal in light of all relevant information. The Associate Vice President will either uphold the original decision/accommodation as determined by the Office of Student Accessibility Services, or revise the accommodation. The Associate Vice President for Academic Affairs will notify the student in writing of the University’s final decision. The appeals process will be completed within 30 days from the time the appeal is referred to the Associate Vice President for Academic Affairs. The decision of the Associate Vice President for Academic Affairs is final.

• Graduate and Professional Studies Appeals Process

  Accommodation Eligibility Appeal
  Eligibility for an accommodation is determined through an interactive process between the individual student and Assumption University. If eligibility for an accommodation is denied, the student should contact the Senior Director of Student Accessibility and Retention Initiatives in a timely fashion stating the reason for their concern and any specific remedial action being requested.

  If the concern is not resolved at this level, the student may choose to pursue a formal appeal by submitting their concern in writing to the Dean of the School of Graduate and Professional Studies. Such an appeal should be made as soon as possible but must be done within 7 days of the refusal of an accommodation or failure to resolve the concern.

  Once the formal concern is received, Dean of the School of Graduate and Professional Studies will review the written appeal and all relevant information. The Dean will either uphold the original decision/accommodation as determined by the Office of Accessibility Services or revise the accommodation.

  The Dean of the School of Graduate and Professional Studies will notify the student in writing of the University’s final decision. The appeals process will be completed within 30 days from the time the appeal is referred to the Dean of the School of Graduate and Professional Studies. The decision of the Dean of the School of Graduate and Professional Studies is final.

  Implementation of Approved Academic Accommodation Appeal
  If a student believes that he or she is being denied an approved and requested academic accommodation, or their accommodation is being applied inappropriately, and he or she is not able to reach an agreement with their professor, the student should contact the Senior Director of Student Accessibility and Retention Initiatives. If the concern is not resolved at this level, the student may submit a formal appeal in writing to Dean of the School of Graduate and Professional Studies. This should be done as soon as possible.

  Once the formal concern is received, The Dean of the School of Graduate and Professional Studies will review the written appeal in light of all relevant information. The Dean will either uphold the original decision/accommodation as determined by the Office of Student Accessibility Services or revise the accommodation. Dean of the School of Graduate and Professional Studies will notify the student in writing of the University’s final decision. The appeals process will be completed within 30 days from the time the appeal is referred to the Dean of the School of Graduate and Professional Studies. The decision of the Dean of the School of Graduate and Professional Studies is final.

• University Support Services for Students

  The Office of Student Accessibility Services works with faculty and staff across campus. A student may be referred to one or more of the following offices:

  Academic Support Center

  The Academic Support Center provides tutoring services for all undergraduate students at Assumption University.

  Counseling Services

  Assumption has mental health professionals available to provide counseling to students by appointment. The Counseling Services staff also makes referrals to local resources depending on the situation.

  Student Health Services

  Student Health Services provides medical care for a variety of issues. Students should call ahead to make an appointment. The Student Health Services staff also makes referrals to local resources depending on the situation.