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Students Give Back to Worcester Community Through VITA

Assumption students assist Worcester residents with their taxes. From left, Glen Dolan, Plumley Village administrator, Lindsey Cabral '06, Melissa Melillo '06, and a Worcester resident.
Assumption students assist Worcester residents with their taxes. From left, Glen Dolan, Plumley Village administrator, Lindsey Cabral '06, Melissa Melillo '06, and a Worcester resident.

April, 2005—For the past few months, 26 of Assumption's junior and senior accounting majors have been taking the stress out of the tax season for residents of Worcester's Plumley Village public housing complex.

Donating their time and skills to the Volunteer Income Tax Assistance (VITA) program, the Assumption students worked with residents to prepare their tax returns quickly and easily, garnering maximum refunds. These residents were eligible for the Earned Income Tax Credit (EITC), a federal income tax credit for low-income workers who are eligible for and claim the credit. The credit reduces the amount of tax an individual owes, and may be returned in the form of a refund. Assumption's volunteers were on hand to ensure that these residents received their due monies.

In preparation for the spring tax season, the student volunteers underwent extensive training beginning in the fall semester. They completed eight hours of classes, plus another 10-20 hours in self-directed study, before taking an IRS certification exam in January. Once certified, they began their volunteer work in February, using IRS-provided software at Plumley Village's computer center. Six to eight students attended each session, for a total of 522 total logged hours. As of April 8, the student group had processed close to 200 returns, totaling several hundred thousands of dollars in refunds.

Jennifer Niece, assistant professor of Accounting, is directing this program for the second year in a row. The success of the venture has turned into a full interdisciplinary academic course, so that students may receive credit for their work. In the fall of 2005, Individual Income Tax Assistance will be listed in the undergraduate academic catalog as a Community Service Learning elective.

"Plumley Village has been very happy with the partnership, and they'd like to continue it in the future," she said. "They' ve been very impressed with the reliability and professionalism of our students."

Besides the satisfaction of helping others in the community, participating students are also learning valuable skills in accounting software to take into their future careers. Anthony Spano '05, who took part in the VITA program last year, landed a full-time job with the accounting firm of Carlin, Charron, and Rosen in January 2005. He reports that the software skills he picked up as a VITA volunteer have truly helped him in his new position.

"[Assumption is] definitely on the right track with the concept of VITA and added teaching of software applications," he said. "The greatest learning curve I have found [in my job] so far is familiarizing myself with all the software. Paperless accounting methods are definitely the future of accounting."

Another student, Joe Dunn '06, was accepted as a summer intern with the firm of Alexander, Aronson, and Finning in Westboro, partly because of his tax experience and familiarity with software.

Niece believes that her students are learning valuable lessons through participation in VITA.

"To me, this is the true meaning of service learning," she said of the program. "They are providing a wonderful service to the people of Worcester, but at the same time, they're learning valuable skills. This is a true community partnership."

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